Last Updated: 28/08/2023

Introduction

Thank you for choosing Tikiri Manike. While we do not sell products directly through our Shopify store, we understand that you may have questions or concerns about returns for products purchased from our authorized resellers. This Return Policy aims to address those concerns.

Return Eligibility

1. Authorized Resellers: Returns must be made through the reseller from whom you purchased the product.
2. Time Frame: Please adhere to the reseller's return policy time frame.
3. Condition: Products must be returned in their original condition and packaging.

Return Process

1. Contact Reseller: Initiate the return process by contacting the authorized reseller from whom you purchased the product.
2. Follow Reseller Guidelines: Each reseller may have its own return process, which you should follow.
3. Provide Proof of Purchase: Always keep your receipt or proof of purchase to facilitate the return process.

Refunds

Refunds will be processed by the authorized reseller according to their own refund policies. Please contact the reseller for more information.

Exclusions

Some products may be non-returnable as per the reseller's policy. Please check with the reseller for specific details.

Contact Information

If you have any questions about this Privacy Policy, please contact us at (852) 9089 1137 or email us at info@vbrands.hk